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Frequently Asked Questions
Where are Centre Biotonus Clinique Bon Port and Grand Hotel Exclesior located respectively?
Centre Biotonus Clinique Bon Port is located in the same building as the Grand Hotel Excelsior.
Is Centre Biotonus Clinique Bon Port officially approved by the Swiss official authorities?
Centre Biotonus Clinique Bon Port has the official and legal authorisations of practice from the Canton de Vaud Public & Health Services. According to the swiss law, this institution delivers authorisations to all hospitals and clinics in the Canton.
Is Centre Biotonus Clinique Bon Port partner of professional associations?
Centre Biotonus Clinique Bon Port is partner of:
- H+ - Les Hôpitaux de Suisse (Swiss Hospitals) - www.hplus.ch
- Association Suisse des cliniques privées (Swiss Association of Private Clinics) - www.privatehospitals.ch
- Association vaudoise des cliniques privées (Vaud Association of Private Clinics) - www.swissclinics.ch
- Maisons de cure suisses (Swiss Health Spas) - www.wohlbefinden.com
Is Centre Biotonus Clinique Bon Port open all year long?
It is indeed open all year long.
Are services and care provided by Centre Biotonus Clinique Bon Port reimbursed by insurance companies?
Centre Biotonus Clinique Bon Port is accepting patients insured by Swiss insurance companies in "private" and "semi-private" divisions.
The following conditions are required by Swiss insurance companies for reimbursment:
- The patient's doctor must fill a hospitalisation request at the attention of the patient's insurance company. As soon as the insurance company guarantee the payment by written letter, the patient's stay at Centre Biotonus Clinique Bon Port is validated.
The stay of patients living abroad will be at their charge.
However, some foreign insurance companies accept to cover medical expenses at Centre Biotonus Clinique Bon Port.
How can you operate a clinic and a hotel in the same premises?
Pathologies treated at Centre Biotonus Clinique Bon Port are perfectly compatible with the possibility of offering a hotel environment quality to our patients, which definitly contributes to the improvment of their state of health.
Does Centre Biotonus Clinique Bon Port offer medical equipped rooms?
All our rooms are complying with the criteria of Swiss Public Health laws regarding hospital accomodation. Centre Biotonus Clinique Bon Port offers an alarm system which is linked 24-hours a day to a nursing service.
Is there a special nursing service for people with limited mobility?
Assistance to person with limited mobility may be planned, upon express request, with our doctors' approval prior to admission and based on the patient's medical file.
Does Centre Biotonus Clinique Bon Port offer a physiotherapy service?
Centre Biotonus Clinique Bon Port is providing our patients with physiotherapy service for functional and post-traumatic rehabilitation. Sessions are provided under medical prescription.
Are patients allowed to go outside the establishment during their stay?
Official permission is guaranteed by our doctors, depending on the type of the patient's pathology.
Are patients' rooms different from hotel guests' rooms?
All our rooms may be assigned to patients. However, bedridden patients, patients with limited mobility or patients who require specific supervision are preferably accommodated on the ground and first floor, nearby our 24-hours a day nursing service.
Does Centre Biotonus Clinique Bon Port propose dietetic meals?
Personalized diet menus corresponding to each specific case are proposed to our patients. Diet plans are validated by our dieticians and under the medical prescriptions of our doctors.
Which type of diets does Centre Biotonus Clinique Bon Port propose?
Centre Biotonus Clinique Bon Port proposes a protein-rich diet called PSMF (Protein Sparing Modified Fast) adapted to the patient's pathology. This special diet can only be undergone under observation by our doctors.
Is a 24-hour a day medical service available?
Centre Biotonus Clinique Bon Port has a 24-hour a day medical supervision service.
Does Centre Biotonus Clinique Bon Port propose activities or excursions?
We organise several activites for our patients:
- tourist and cultural journeys on Fridays from 2.00pm to 4.00pm
- walking on Mondays from 2.00pm to 4.00pm (upon availibility of patients)
- yoga on Tuesdays from 2.00pm to 3.00 (in french) and from 3.00pm to 4.00pm (in english)
Does Centre Biotonus Clinique Bon Port offer sport activities?
Every morning, from 8.00am to noon, our instructor schedules excercices and guides you during fitness sessions.
He also animates gymnastics classes of 30 minutes each.
If your have more questions, do not hesitate to contact us directly:
Tel: +4121 966 57 57
Email: info@biotonus.ch
